24 Hours Return Policy
If you are not satisfied with the product you purchased, kenkojal.com has an option of returning the item back within 24 hours of receipt. We would consider the following points before accepting the product back:
Product cannot be returned once it has been used. Please ensure that the product is in original condition and unused. You need to return the product with all price tags, original packing, labels and invoice.
At times, the outer packaging may appear to be damaged, but the actual product will be just fine in most of such cases. Get in touch with our customer care (Mon to Sat 9AM to 5PM) within 24 hours of delivery if the product arrives damaged.
In case, you get a defective or damaged product from our side, we will return or replace it and bear the shipping cost also.
Pursue the following process for returning an item purchased on kenkojal.com :