Information on this Web site may contain typographical errors, technical inaccuracies or other errors and may be changed at any time. KenkoJal (A product of Fusion Enterprises) has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice.

Ordering & Payment

  • Order: The order placed by the customer shall be processed subject to the successful processing of the payment made by the customer.
  • Payment Mode: The Payment may be made by Credit Card, Debit card, Cash cards, or net banking. We do not accept any other form of payment, including without limitation, cheques, and money orders.

EMI Schemes may be available by payment through Select Credit Cards.

  • For the security purpose , the billing name and address on the credit card must match that of the information submitted by the customer. If the information provided does not match, your order may be delayed in processing. We reserve the right to cancel any order that does not adhere to these criteria.
  • Payment Methods, Promotions & Discounts offered, on products sold on this web page are subject to the discretion of KenkoJal (A product of Fusion Enterprises) and may be changed frequently.
  • Statutory Taxes: All purchases on E-Store shall be subject to relevant statutory taxes.

Pricing, Specifications and Availability

All prices are in Indian Rupees. Prices, specifications and availability of products are subject to change without notice. Due to the changing nature of the white goods market, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and colour.

Credit Card Details

We do not store any Credit card Information at our end.

Further the said information will not be utilized or shared by KenkoJal (A product of Fusion Enterprises) with any third parties unless required for fraud verifications or by law, regulation or court order. KenkoJal (A product of Fusion Enterprises) shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the customer using the said card and the onus to ‘prove otherwise’ shall be exclusively of the customer.

Delivery, Return, Warranty & Liability

  • Delivery and Return – The products on E-Store are available in select cities within India. The delivery days shall be all weekdays, with an exception to National Holidays and any other public holiday. Delivery shall be made within 7-10 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 10 business days.
  • Return Policy –The damaged goods maybe returned subject to the policy of KenkoJal (A product of Fusion Enterprises).
  • Warranties- TheKenkoJal (A product of Fusion Enterprises) Product warranty obligations are limited to those set forth in the printed literature included with the Products and KenkoJal (A product of Fusion Enterprises) shall be directly responsible for any warranty repair and claim.

KenkoJal (A product of Fusion Enterprises) warranty policy

  • KENKO JAL (A PRODUCT OF FUSION ENTERPRISES)RO Water Purifier/ Water Ionizers are warranted against all manufacturing defects.
  • Pre-filter does not carry any warranty. Whenever required, it will be replaced on chargeable basis.
  • Sediment filter, Pre-Carbon Filter and UF Membrane Filter carry only 6 month warranty where input water TDS is less than 2000ppm. These filters will be replaced on chargeable basis after 6 months.
  • Where input water TDS is more than 2000ppm, Sediment Filter, Pre-Carbon Filter & RO Membrane do not carry any warranty. Whenever required, these filters will be replaced on chargeable basis.
  • The right to determine whether any Ro water Purifier/ Water Ionizers components need repair or replacement rests with the company.
  • The components which are required to be replaced under warranty period will be taken back by company representative after replacement.
  • In case, if complete Water Purifier/ Ionizer unit is required to be taken to service centre for necessary rectification, to and fro transportation charges will be borne by the customer. Octroi or local taxes, if any, that become leviable for the unit under repair shall be borne by the customer.
  • All liabilities under this warranty will cease on the transfer of the Ro water Purifier/ Water Ionizers unit to any other party other than the original purchaser and on the expiry of the warranty period as mentioned above.
  • The warranty of KENKO JAL (A PRODUCT OF FUSION ENTERPRISES)Ro water Purifier/ Water Ionizers shall become invalid under the following conditions:
  • If the defects are due to negligent maintenance, improper use etc.
  • If any alterations are made in the water purifier system.
  • If ROWater Purifier/ Water Ionizers system is used on electrical supply for which it is not designed.
  • If the serial number of unit or components is tampered or removed.
  • If the RO or Ionizer unit or components are damaged due to negligent maintenance, fire, any natural calamity etc.
  • The company liability under this warranty shall be limited to only replacement of parts or unit.
  • Disputes, if any, related to KENKO JAL (A PRODUCT OF FUSION ENTERPRISES)RO water Purifier/ Water Ionizers sale, performance or any other purpose related to water purifier are subject to jurisdiction of courts of Delhi only.
  • Customers are deemed to have read, understood and agreed to these conditions at the time of purchase.
  • This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the water purifier.
  • This warranty is valid in India only.

Limitations of Damages & Liability- KenkoJal (A product of Fusion Enterprises) shall not be liable to customer for any special, incidental, consequential or punitive damages, or for any claim by any third-party. Customer agrees that for any liability related to the purchase of Products, KenkoJal (A product of Fusion Enterprises) shall not be liable for any amount of damages above the amount paid by the Customer for the purchase of the product under these terms and conditions. Shipment; Delivery; Risk of loss.

Title to and risk of loss of, the Products shall pass to Buyer as soon as the Products are delivered by seller to the carrier. Each shipment date is approximate, and Seller shall not be responsible for any damages of any kind resulting from any delay in shipment or delivery of any Products. No determent of shipment at Buyers request beyond the shipment date indicated will be made except upon written notice to Seller at least 30 days in advance (Please cheque the period as we promise delivery time of 7 days )of such shipment date and on terms that will indemnity Seller against all loss and additional expense, including, but not limited to demurrage, handling, storage and insurance charges, and on the condition that Buyer immediately pay Seller the following as they relate to such shipment: (i) all expenses already incurred, (ii) the value of parts completed and ready for shipment, (iii) profit on work in process, and (iv) any amounts which Seller is legally committed to pay to third parties.

Cancellations

KenkoJal (A product of Fusion Enterprises) reserves the right to accept or cancel orders for any reason. The customer agrees not to dispute the decision made by KenkoJal (A product of Fusion Enterprises) and accept KenkoJal (A product of Fusion Enterprises)’s decision regarding the cancellation. KenkoJal (A product of Fusion Enterprises) also reserves the right to cancel your order in case of:

  • Problems identified by our credit and fraud avoidance department.
  • Inaccuracies or errors in Product or pricing information.
  • non availability of product ordered.
  • Any other reasons beyond reasonable control of KenkoJal (A product of Fusion Enterprises)

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be returned back in your Credit Card Account.

Typographical Errors

This website may contain any typographical error including pricing and if a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, KenkoJal (A product of Fusion Enterprises) shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. KenkoJal (A product of Fusion Enterprises) shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, KenkoJal (A product of Fusion Enterprises) shall issue a credit to your credit card account equal to the amount charged.

Indemnity

User shall at all times fully indemnify and hold harmless KenkoJal (A product of Fusion Enterprises) and their officers, directors, agents, and employees, associate companies from any and all costs, losses, claims, demands, damages and liabilities ,actions including costs and reasonable attorneys’ fees, made by any third party and/or penalty imposed due to and/or arising out of User’s breach of the Terms & Conditions and/or User’s violation of any law, rules or regulations and/or the rights of a third party and/or the infringement by User including, without limitation, intellectual property rights infringement, obscene and/or indecent postings, and on-line defamation, and/or any third party using the User’s account, of any proprietary and/or other right of any person and/or entity.

Intellectual Property

KenkoJal (A product of Fusion Enterprises) is a brand owned by Fusion Enterprises. This KenkoJal (A product of Fusion Enterprises) E-Store Website (hereinafter termed as Website) is owned by KenkoJal (A product of Fusion Enterprises) and is maintained and managed by company itself. The website is a Copyright of KenkoJal (A product of Fusion Enterprises) protected by Copyright Laws of India. Any unauthorized use of the website including but not limited to unauthorized copy, imitation of the contents, material, design of the website is unlawful and is a punishable offence as per Indian Copyright Act,1957. All material on this site is provided for lawful purposes only. None of the information on this site may be copied, distributed or transmitted in any way for commercial use without the express written consent of the owner. Users may use or download the content or material on the website for personal, non commercial use provided the contents are not altered and modified in any way. Operation of E-Store for KenkoJal (A product of Fusion Enterprises) products.

Governing Law:

This agreement and any sales made/booked here under shall be governed by the laws of India. The Parties to the dispute shall make all endeavours to settle their disputes amicably. If the Parties are unable to settle their dispute amicably the dispute shall be resolved as per applicable Law. The disputes shall be settled as per Laws of India and shall be subject to the Jurisdiction of Courts of New Delhi